Privacy Policy

What Information We Collect

When you use Tripado, we may collect:

• Personal Information: Your name, email, phone number when you book tours
• Travel Preferences: Your interests, travel dates, and destination choices
• Payment Information: Credit card details (securely processed by our payment partners)
• Website Usage: How you use our website to improve your experience

How We Use Your Information

We use your information to:

• Process your tour bookings and payments
• Send you trip confirmations and important updates
• Provide customer support when you need help
• Improve our AI travel assistant to give better recommendations
• Send you special offers (only if you agree to receive them)

How We Protect Your Information

Your privacy is important to us. We protect your information by:

• Using secure encryption for all sensitive data
• Working only with trusted payment processors
• Training our staff on privacy protection
• Regularly updating our security systems
• Never selling your personal information to other companies

Sharing Your Information

We only share your information when necessary:

• Tour Partners: Local guides and hotels need your details to provide services
• Payment Processing: Secure payment companies to process your bookings
• Legal Requirements: If required by law or to protect our users

We never sell or rent your personal information to marketing companies.

Your Rights and Choices

You have the right to:

• See what personal information we have about you
• Ask us to correct any wrong information
• Request us to delete your account and data
• Stop receiving marketing emails (unsubscribe anytime)
• Choose what cookies we can use on your device

Cookies and Website Tracking

We use cookies to:

• Remember your preferences and login status
• Understand how you use our website
• Show you relevant travel recommendations
• Improve our website performance

You can control cookies through your browser settings. Some features may not work if you disable all cookies.

Children's Privacy

Tripado is designed for adults (18+). We don't knowingly collect information from children under 18. If you're a parent and think we have your child's information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. When we do:

• We'll post the new policy on this page
• We'll update the "Last Updated" date below
• For major changes, we'll send you an email notification

Please check this page occasionally to stay informed about how we protect your privacy.